CSC JO : SAP Basis Requirements

LOCATION: Hyderabad/ Noida / Chennai
AREAS: SAP Basis (L2 & L3 Positions)

EXPERIENCE, CHARACTERISTICS & KEY SELECTION CRITERIA:
Relevant exp: 3 yrs min - 10 yrs max.
Educational / Professional Qualification (Preferable) : BE / B Tech/ MCA .
Good Communication skills - written & verbal.
Willingness to work in shifts.

L2 Positions Relevant Experience - 3-5 Years

Must have one end to end implementation.
SAP R3 Administration ECC 6.0
Netweaver components administration, and troubleshooting
BW 3.5 system administration
Enterprise portal 7.0/6.0 administration
Experience Business Connector 4.8
Experience in Internet Transaction Server 6.40
Homogenous system copy
Support packs/stacks , Notes ,J2EE patching
Solution Manager 4.0
Must have Oracle Experience and UNIX experience (any platform)
Oracle Backup and Restore

Product Line support concerning daily Run Maintain activities as
Work on Tickets
Work on Service restoration (SRT, RCA)
Good knowledge on Change Management (CCRB, GCARs)
Providing reports (Capacity, Performance, Incidents)
Providing reports according to requirements
For all the tasks as mentioned above: Reporting to and working closely together SAP supervisors

Knowledge of the following applications and tools
REALTECH Transport Manager (for automated transports)
Cloning Tool Livelink Archive Windows Viewer (for access to Open Text Archive)
Secude SW (for encrypted SAPGUI-access to HR-systems)
SPS (order management; to be replaced with HP Service Manager 7.2)
ATLAS (Remedy Action Request Incident Management System)
CMDB (Change Management Database)
HP OpenView
Experience on Backup tool Networker

Must Have
Good Analytical and Troubleshooting Skills
Service- and customer-orientation
Capability to work in a virtual team
Accepting the reporting line to the German supervisor
Quality orientation, high personal effort and capacity

L3 resource Position - Relevant Experience 5-10 years

Must have two end to end implementation.
SAP R3 Administration ECC 6.0
Netweaver components administration,and troubleshooting
Enterprise portal 7.0 administration
BW system administration and performance monitoring
Experience on SAP and Oracle Database upgrade
Support Stacks,Notes and J2EE Patching
Must have Oracle DB Administration and UNIX experience (any platform)
Expertise in Business Connector 4.8 Administration
Administration of Internet Transaction Server 6.40
Support Stacks,Notes and J2EE Patching
Homogenous ,Heteregenous System Copy
Good expertise in Solution Manager 4.0/7.0 and other components
Performance Tuning SAP and Database
Backup and Restore for Oracle Databases
Disaster Recovery for Oracle Database

Product Line support concerning daily Run Maintain activities as
Work on Tickets
Work on Service restoration (SRT, RCA)
Good knowledge on Change Management (CCRB, GCARs)
For all the tasks as mentioned above Reporting to and working closely together SAP supervisors
Knowledge of the following applications and tools
REALTECH Transport Manager (for automated transports)
Cloning Tool Livelink Archive Windows Viewer (for access to Open Text Archive)
Secude SW (for encrypted SAPGUI-access to HR-systems)
SPS (order management; to be replaced with HP Service Manager 7.2)
ATLAS (Remedy Action Request Incident Management System)
CMDB (Change Management Database)
HP OpenView
Experience on Backup tool Networker

Must Have
Good Analytical and Troubleshooting Skills
Service- and customer-orientation
Capability to work in a virtual team
Accepting the reporting line to the German supervisor
Quality orientation, high personal effort and capacity
Able to plan and Technically lead Projects