JOB IN CSC FOR for Service Desk - L2 Support on 1-October-2011

forward the resume to gauravgupta017@yahoo.com

AREAS: Service Desk - L2 Support
EXPERIENCE, CHARACTERISTICS & KEY SELECTION CRITERIA:

A weekend event for Employee Referral is scheduled for Service Desk Professionals on Saturday , 1st October, 2011 at Noida.

meeting the specifications, to come directly to the venue with resume.

All positions are based out of Noida.

Specifications for Service Desk Professionals:

L2 Support
Required Skills:
L2 Level Desktop Support
Exp: 2-4 Yrs experience in Desktop and laptop related troubleshooting
Candidates with MCSE or CCNA Certifications will be preferred
Graduation from reputed University
Excellent Communication Skills

Job Description:
Provide remote resolution front line support for Desktop, Workstations, Laptop and other technologies as required.
Resolve all RS Tickets or Requests to customer satisfaction and within their Service Level agreements.